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This exam covers the features and capabilities of Microsoft Dynamics 365 customer engagement apps.
Candidates of this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of customer engagement principles and business operations.
The Microsoft Certified Fundamentals exams are the pathway to fully understanding what cloud computing is, what options are available from Microsoft, and which options make sense for businesses to invest in. This set of exams is for students who are exploring a career in artificial intelligence, data science, and cloud computing. With the usage of big data and artificial intelligence on the rise, the demand for data scientists is not being met—and the gap is widening.Help your students get on the pathway to a prosperous career by administering Microsoft Certified Fundamentals exams in your classroom.
Exam token can be taken anytime within 6 months of purchase.
What you will be tested on the certification exam
You can access these self-paced learning materials through Add On below
Identify Microsoft platform components for Dynamics 365 (30-35%)
Describe artificial intelligence and mixed reality in Dynamics 365 (10-15%)
Describe model-driven apps (25-30%)
Describe Finance and Operations apps (25-30%)
For more details, download the syllabus
Download Objective Domains
Business Consultant
Data Analyst
Business & IT Manager
Business Officer
IT Project Officer
Suppy Chain Officer
Project Officer
Project Manager
Customer Specialist
Business Intelligence
Human Resource Specialist
Marketing & Sale Specialist
and many more!
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Steps to Get Certified
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Get certified, be qualified!
Learn with LearnKey
Practice with CertPREP
Schedule a time to take your Exams From Home
Get certified, be qualified!
Pretest
Take the pretest on Microsoft Dynamics 365 Fundamentals CRM: MB-910 to find out which package you should get that suits your current level of skill!
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